![]() And they’re all stored in your call logs automatically. Plus, call recording is adaptable for automatic and on-demand recording. Here’s just a sampling of that feature set: Ooma offers just one flat price, which makes it great for teams of any size to update their calling capabilities. That sort of pricing for the feature set you get usually requires you to have 20 or more users. I usually save the pricing information for towards the end of these reviews, but here it’s lede: Ooma Office Pro is just $24.95/user per month. When it comes to getting voice and video with all the features you’d need-including call recording-you can’t beat Ooma Office Pro. ![]() #2 – Ooma Office Pro Review - The Best Price for the Total PackageĪ lot of the best call recording options available come as part of wider business phone solutions. Want to get started? Visit Nextiva today. ![]() That’s a better value and feature set for teams that large than just about anybody else out there. For a limited time get 25% off, plus a free phone, when you signup! The Enterprise plan-which includes everything I’ve described above-is $31.95/user per month for 100 or more users. What seals the deal for Nextiva is the price point for large teams. Call recording for anything from training to stakeholder meetings can be used in tandem with the analytics, reporting, and Nextiva’s built-in team messaging and collaboration tools to spur improvement everywhere in your organization. When you think about it, it all comes together nicely. Plus, you unlock advanced features of Nextiva’s overall calling service, like advanced voice call analytics, and custom productivity reporting. Plus, both plans accommodate an unlimited number of users, so everyone can utilize the recording features and access (if you grant it) saved recordings. With the Enterprise and Ultimate plans of Nextiva One (their voice and video service), you get unlimited recording of both calls and video conferences. If a customer calls to complain about a conversation, all of their recordings are tied to their account. Everything is easy to find when you need it. ![]() Nextiva solves the problem of call recording at scale. Multiply that by the number departments in your office, then again by the number of offices in your organization–you can see how call recording frequency and storage needs add up quickly. Think of a huge customer service team-dozens of people need to touch the software, from the reps recording their calls to the customer service and HR managers who will use them to run quality assurance, employee evaluations, and training. ![]() And Nextiva is the business calling solution built to handle the strain. In a large company, a lot of different people need to use call recording for a lot of different reasons. Use this guide to learn more about my top picks and methodology for finding the best call recording software for you. Want to skip right to the point? My pick for the best call recording software is Nextiva.Ĭall recording software is a useful tool for businesses and individual users alike.įor quality assurance, employee training, compliance, record-keeping, dispute resolution, and more, there are dozens of reasons why organizations can benefit from recording calls.īut which solution is going to fit into your workday? You don’t want to have to re-do everything just to record calls, or pay for a million features you’re never going to use. Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. ![]()
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